Operations Training
(DLCPM Enterprise)
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Estimated Completion: 40 minutes
Overview
Welcome to Magic Touch Software’s Dental Lab Customer & Production Management (DLCPM)
software!
Using this software will make your job easier and help you give your customers the best experience using your lab that is possible.
This Operations Training Guide is designed with separate sections that can be used individually or combined in any combination for training. Each section includes a Learning Objectives area to explain what the section is covering and to reinforce the training information.
Using this software will make your job easier and help you give your customers the best experience using your lab that is possible.
This Operations Training Guide is designed with separate sections that can be used individually or combined in any combination for training. Each section includes a Learning Objectives area to explain what the section is covering and to reinforce the training information.
Here is what we will cover in
this course
Finding Customer Info
Overall customer navigation
Call Management
How to edit and log calls from your doctors
Invoicing
Generating Invoices, and un-invoicing cases when needed
Entering Cases
Creating a new case, assigning products, setting due dates, and everything in-between
Entering Remakes
What to do when a case needs to be remade.
Shipping
Processing shipments, dispatching drivers, and managing Local Deliveries.
950 Boardwalk Suite 200, San Marcos, CA 92078
Phone number: 800-714-6490
Phone number: 800-714-6490
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